Terms of service
Overview
Welcome to Fashion-Viva. The terms “we”, “us” and “our” refer to FASHION-VIVA. Fashion-Viva operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). FASHION-VIVA is powered by Shopify, which enables us to provide the Services to you.
The following Terms and Conditions, together with any policies referenced herein (these “Terms”), describe your rights and obligations when you use the Services.
Please read these Terms carefully, as they contain important information about your legal rights and cover topics such as warranty disclaimers and limitations of liability.
By accessing, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms or the Privacy Policy, you may not access or use our Services.
Section 1 – Access and Account
By agreeing to these Terms, you confirm that you are of legal age in your state or region of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase or manage.
To use the Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your email address and billing, payment and shipping details. You represent and warrant that all information you provide is accurate, current and complete and that you are authorized to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign or license your account to another person.
Section 2 – Our Products
We have made every effort to display our products and services as accurately as possible. However, colors and product appearance may vary depending on the device and settings you use to access the store.
We do not guarantee that the appearance or quality of any product or service will meet your expectations or exactly match the representations shown in our store.
All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product and to limit quantities offered to any person, geographic region or jurisdiction.
Section 3 – Orders
By placing an order, you make an offer to purchase. Fashion-Viva reserves the right to accept or reject any order at its discretion. An order is not considered accepted until payment has been received and processed and confirmation has been sent to you.
Please review your order carefully before submitting it, as cancellation requests may not be accepted after an order has been confirmed. If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.
Returns and exchanges are governed exclusively by our Return Policy.
You represent that purchases are for personal or household use only and not for resale or export.
Section 4 – Pricing and Billing
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and confirmed by email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs or import fees.
Prices in our store may differ from prices offered by third-party retailers or physical stores. Promotional offers may be governed by separate terms which will prevail in case of conflict.
You agree to provide accurate and complete billing and account information and to promptly update your information as necessary. You represent that the payment method used is authorized and that you will pay all charges incurred, including shipping, handling and applicable taxes.
Section 5 – Shipping and Delivery
We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs processing or events beyond our control.
Once products are handed over to the carrier, ownership and risk of loss pass to you.
Section 6 – Intellectual Property
All content and materials on the Services, including trademarks, logos, text, graphics, images, videos and their arrangement, are the property of Fashion-Viva, its affiliates or licensors and are protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, display, perform, republish, download or transmit any materials without our prior written consent.
The names, logos and slogans of Fashion-Viva are trademarks of Fashion-Viva. Shopify and other third-party trademarks remain the property of their respective owners.
Section 7 – Optional Tools
We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available” without warranties or conditions. Use of optional tools is entirely at your own risk and subject to the third party’s terms.
Section 8 – Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the content, accuracy or practices of such websites. Accessing third-party sites is at your own risk.
Section 9 – Relationship with Shopify
The Services are hosted by Shopify. All sales are made directly between you and Fashion-Viva. Shopify is not responsible for any aspect of transactions between you and Fashion-Viva. You release Shopify and its affiliates from any liability arising from your purchases.
Section 10 – Privacy
All personal data collected through the Services is governed by our Privacy Policy and the Shopify Privacy Policy. By using the Services, you acknowledge that you have read these policies.
Section 11 – Feedback
By submitting feedback, reviews or suggestions, you grant Fashion-Viva a worldwide, perpetual, royalty-free license to use, reproduce, modify and publish such content for any purpose. You represent that your feedback does not violate any third-party rights or laws.
Section 12 – Errors and Inaccuracies
Occasionally there may be errors or inaccuracies in product descriptions, pricing or availability. We reserve the right to correct errors and cancel orders at any time without prior notice.
Section 13 – Prohibited Uses
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property, harass others, transmit malware, collect personal data, spam or interfere with security features. We may terminate your access if you violate these Terms.
Section 14 – Termination
We may terminate or suspend your access at any time without notice. Obligations incurred prior to termination will survive termination.
Section 15 – Disclaimer of Warranties
The Services and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, secure or error-free use.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, Fashion-Viva and its partners shall not be liable for any indirect, incidental, punitive or consequential damages arising from your use of the Services or products.
Section 17 – Indemnification
You agree to indemnify and hold harmless Fashion-Viva, Shopify and their affiliates from any claims arising from your violation of these Terms or misuse of the Services.
Section 18 – Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
Section 19 – Entire Agreement
These Terms and all posted policies constitute the entire agreement between you and Fashion-Viva and supersede prior agreements.
Section 20 – Assignment
You may not assign these Terms without our written consent. We may assign our rights and obligations without notice.
Section 21 – Governing Law
These Terms shall be governed by and construed in accordance with the laws of the country in which Fashion-Viva is established. You agree to submit to the jurisdiction of the competent courts.
Section 22 – Headings
Headings are for convenience only and do not affect interpretation.
Section 23 – Changes to These Terms
You may review the most current version of these Terms at any time on this page. We reserve the right to update or replace these Terms at our discretion. Continued use of the Services constitutes acceptance of any changes.
Company Information
Phone: +31 6 30173719
Email: info@fashion-viva.com
Address: Kapelweg 67, 5521 JH, Eersel, North Brabant, Netherlands
Support Hours:
Monday to Friday: 09:00 AM to 5:00 PM
Company Information:
Company Name: Fashion-Viva
Company Reg No: 80326986
VAT: NL003423492B16